Job Description:
A self-starter who is fueled by collaboration, client interaction, and able to transform conceptual thinking into executable insights, who thrives in supporting and advising clients in an Account Executive role.
Responsibilities:
- For an assigned group of workers’ compensation and/or short-term disability clients, work as the Account Executive, acting as the primary liaison for ReedGroup with the client(s)
- Develop and maintain the primary relationship with senior contact(s) of the client
- Collaborate with operations and other parts of ReedGroup in ensuring contractual obligations and client expectations are met
- Ensure all account management functions are met including but not limited to stewardship, strategic planning, contract renewals, financial obligations, and keeping current on clients’ business activities and changes
- Be responsible for onboarding of new clients, collaborating with various business groups through the process
- Support the growth of our business through client retention and identifying opportunities to grow ReedGroup’s service offerings with assigned clients
- Collaborate across teams to deliver client reporting and analytics including trends, opportunities, and financial implications
- Identify and ensure that any changes in client needs are reflected in the services ReedGroup provides
- Demonstrate competency in problem solving and dealing well with ambiguity
- Have familiarity with claims management systems and best practice processes
Qualifications:
- Have a minimum of 5 years of experience in the field of account management dealing with mid and large size employer clients
- Have proven experience interacting and providing stewardship with senior stakeholders at client organizations
- Have a general understanding of absence management programs including disability and workers’ compensation
- Have an aptitude for continuous improvement, exceptional attention to problem solving, managing expectations and are results oriented
- Present professionally, have advanced communication skills and a proven ability to collaborate with all levels of employees and clients
- Bilingual is an asset
Who We Are:
ReedGroup is a dynamic, fast-growing organization. We are a leader in managing absences for over 100 national companies. We have been solely focused on workers’ compensation, disability, leaves, claims outsourcing, analytics, and consulting for over 20 years. Our philosophy is to enable our clients and their employees through innovation, expertise, and informed insight.
Come make a difference and consider this unique opportunity to step into a rewarding career. You won’t be showing up to do a job you’ll be joining us on a mission. Helping people and clients is what we do, and we want you to help us be our best at it. This job offers a competitive salary and a meaningful incentive program. Generous employee benefits, including full medical/dental/vision coverage and pension/RSP with employer match. We’ve built a positive culture with a bright future and pride ourselves as a team of smart people who are interested in helping others.
ReedGroup is an equal opportunity employer. All qualified applicants will be considered for employment.