AbsenceConnect

Streamline the management of employee absences and accommodations with ReedGroup’s fully integrated absence management platform.

Absence Management Software

AbsenceConnect’s proprietary software is built on the solid foundation of ReedGroup’s 30+ years of expertise in claim administration, absence management, software and technology, return to work case management, and evidence-based clinical content. AbsenceConnect is completely cloud-based, highly secure, and accessible on all devices, providing employers and employees with the ability to submit a claim, check a status, and more, from anywhere with an internet connection.

AbsenceConnect offers an end-to-end solution for absence management and drives optimal outcomes. Flawless integration across different customer interfaces, business services, work processes, and data sources supports a unified infrastructure that enables faster time-to-service than the competition and the flexibility to respond to unique client specifications. It supports all employer stakeholders, providing 24/7 access to submit and review claims, as well as generating valuable, insightful reports. Deliver a superior employee experience with seamless, cross-device functionality that provides real time responses and integrates the domains of all absence types (workers’ compensation, short-term disability, leave, and accommodation).

Case Management Portal Features

  • Automates absence management processes from start to finish, such as eligibility, notifications, and workflows
  • Real time updates reflected in the system and accessible through the portal
  • Integration with MDGuidelines provides insight into absence durations and employee accommodations
  • Supports complex policies and plans to speed up eligibility determinations
  • Automated and customizable tasks
  • Daily reports for team leaders

Stakeholder Direct Access Features

  • Sophisticated self-serve portal to refer a claim, view claim status and updates, and run reports, all in real time
  • Bilingual (English and French)
  • 24/7 direct access portal
  • Customizable client access
  • Customizable web-based organizational access
  • Easy document upload
  • Single sign on and multi-factor authentication
  • Mobile and desktop-friendly