Streamline the management of employee absences and accommodations with ReedGroup’s fully integrated absence management platform.
Absence Management Software
AbsenceConnect’s proprietary software is built on the solid foundation of ReedGroup’s 30+ years of expertise in claim administration, absence management, software and technology, return to work case management, and evidence-based clinical content. AbsenceConnect is completely cloud-based, highly secure, and accessible on all devices, providing employers and employees with the ability to submit a claim, check a status, and more, from anywhere with an internet connection.
AbsenceConnect offers an end-to-end solution for absence management and drives optimal outcomes. Flawless integration across different customer interfaces, business services, work processes, and data sources supports a unified infrastructure that enables faster time-to-service than the competition and the flexibility to respond to unique client specifications. It supports all employer stakeholders, providing 24/7 access to submit and review claims, as well as generating valuable, insightful reports. Deliver a superior employee experience with seamless, cross-device functionality that provides real time responses and integrates the domains of all absence types (workers’ compensation, short-term disability, leave, and accommodation).
Case Management Portal Features
- Automates absence management processes from start to finish, such as eligibility, notifications, and workflows
- Real time updates reflected in the system and accessible through the portal
- Integration with MDGuidelines provides insight into absence durations and employee accommodations
- Supports complex policies and plans to speed up eligibility determinations
- Automated and customizable tasks
- Daily reports for team leaders
Stakeholder Direct Access Features
- Sophisticated self-serve portal to refer a claim, view claim status and updates, and run reports, all in real time
- Bilingual (English and French)
- 24/7 direct access portal
- Customizable client access
- Customizable web-based organizational access
- Easy document upload
- Single sign on and multi-factor authentication
- Mobile and desktop-friendly